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Nairobi · Remote-first

Software your business will actually want to use.

We design and build custom systems for African SMEs — web apps, booking platforms, storefronts, operations tools, and the M-Pesa integrations that keep money moving. Quoted after discovery. Built to fit how you already work.

Pamoja Africa team reviewing a custom software dashboard together

What we build

A software partner, not another spreadsheet.

You do not need a twelve-person engineering department. You need software that matches the work on your floor, at the desk, and with your customers.

See industries we serve
A team running a custom web application on laptops

Custom web applications

Portals, dashboards, approvals, and internal tools with roles — so cashiers, managers, and owners each see what they need. Not a template with your logo pasted on.

Warehouse supervisor tracking stock on a tablet

Operations systems

Inventory, procurement, dispatch, hotel ops, and the floor workflows still living in WhatsApp. We replace the fragile parts with one system your staff will actually open.

Hotel desk using a digital booking system

Booking & storefronts

Rooms, tables, appointments, catalogues, and checkout — with live availability, reminders, and the payment methods your customers already use.

Backends & APIs

Secure login, records, reporting, and APIs for partners, mobile apps, and the tools you already pay for.

Customer portals

Orders, status, invoices, and self-service — so your team spends less time on “any update?” messages.

Payments & M-Pesa

M-Pesa, bank transfers, SMS, ERPs, and CRMs connected so money and records land in one place.

Dashboards & automation

Live operational views and fewer copy-paste steps. Managers see the same numbers as the floor.

E-commerce

Catalogues, carts, and checkout handed off to packing, delivery, or pickup — built around local payment habits.

Ongoing support

A retainer for fixes and small features, with an engineer who already knows the build.

Product energy

Software that looks as good as it works.

Operations dashboard: Orders, revenue, and deliveries in one live board

Operations dashboard

Orders, revenue, and deliveries in one live board

Booking platform: Rooms, guests, and availability — no paper diary

Booking platform

Rooms, guests, and availability — no paper diary

Dispatch & fleet: Jobs, routes, and proof of delivery on the move

Dispatch & fleet

Jobs, routes, and proof of delivery on the move

CRM & pipeline: Clients, quotes, and invoices without the spreadsheet

CRM & pipeline

Clients, quotes, and invoices without the spreadsheet

Operations dashboard: Orders, revenue, and deliveries in one live board

Operations dashboard

Orders, revenue, and deliveries in one live board

Booking platform: Rooms, guests, and availability — no paper diary

Booking platform

Rooms, guests, and availability — no paper diary

Dispatch & fleet: Jobs, routes, and proof of delivery on the move

Dispatch & fleet

Jobs, routes, and proof of delivery on the move

CRM & pipeline: Clients, quotes, and invoices without the spreadsheet

CRM & pipeline

Clients, quotes, and invoices without the spreadsheet

Industries

Built around how African businesses actually run.

These are the kinds of systems we quote after discovery — not a package menu. If your need sits between two of these, say so on the call. Most real projects do.

Clinic receptionist using digital appointment software

Clinics & hospitals

Appointments, patient records, and billing on one desk view.

School administrator managing student records on a laptop

Schools

Student records, fees, and attendance without the paper trail.

Property manager reviewing units on a tablet

Property

Units, tenants, rent, and M-Pesa collections in one picture.

Restaurant staff taking orders on a POS tablet

Restaurants & retail

POS, stock, and orders that keep up with a busy counter.

Logistics supervisor checking deliveries on a tablet

Fleet & logistics

Dispatch, vehicles, and proof of delivery during the day — not after.

Hotel receptionist checking in a guest on a computer

Hotels & hospitality

Front desk, rooms, and billing that agree with each other.

And systems like these

  • CRM and client pipelines
  • Inventory and warehouses
  • Invoicing and billing
  • Payroll and expenses
  • Project and contract tools
  • Business websites
  • E-commerce storefronts
  • HR and staff portals
  • Document management
  • Analytics dashboards
  • Event ticketing
  • Marketing client portals

How it works

A process a business owner can follow.

Unclear quotes and disappearing freelancers are the usual story. Ours is written down. We do not publish a rate card because a booking portal and a full operations platform are not the same job.

  1. 01

    Discovery call

    Thirty minutes, free. We listen to the workflow, who will use it, and what “done” has to look like. We will tell you if we are the wrong fit.

  2. 02

    Proposal & quote

    A scoped proposal: what we will build, what we will not, a timeline, and a number for that work. You know the cost before anyone writes code.

  3. 03

    50% to start

    Work starts when the first invoice is paid. The rest is due on delivery. No hourly meter running in the background.

  4. 04

    Build & handoff

    Weekly check-ins, training for the people who will use it, and a working system — not a zip file and silence. Retainers available after launch.

Why Pamoja Africa

Pamoja means together.

A technical partner who already understands the room.

Hiring in-house is slow and expensive. Offshoring often means timezone gaps and software that ignores how your business runs. We sit in the middle — Nairobi-based, remote-first, and accountable for a system your people will use.

Collaborating on custom software in Nairobi

Local expertise

We already know the questions your accountant, cashier, dispatcher, and front-desk lead will ask — and we design around M-Pesa, local banks, and how work actually moves.

Quoted for your build

After discovery you get a written scope and a quote for that scope. Fixed-price for a defined build, or a monthly retainer once the system is live.

Fast, accountable

A small team, short feedback loops, and software that can go live in weeks rather than quarters. You speak to the people doing the work, in your timezone.

Built for African realities

Mobile-first staff, payments that include M-Pesa, connectivity that drops, and systems that still hold together when the fibre is down.

Work

Systems shaped around real operations.

Representative projects. Client names stay with them. The point is the problem we walked into, what we built, and what changed for the people running the work.

Dispatch software and warehouse operations

Logistics

Dispatch and delivery control for a growing fleet

Problem
Jobs assigned on WhatsApp, vehicles tracked in a spreadsheet, deliveries reconciled at the end of the day. Drivers were double-booked. Customers could not get a reliable ETA.
Solution
A dispatch platform for orders, vehicle assignment, live job status, and proof of delivery. Supervisors see the board; drivers get a simple mobile view.
Outcome
Jobs assigned once. Status visible during the day. Fewer missed drops, and a record accounts can use without calling the dispatcher.
Property manager using a digital tenancy platform

Property

Units, tenants, and rent in one operating picture

Problem
Leases, arrears, and unit status across several spreadsheets. Collections were reactive. Occupancy depended on which file you opened that morning.
Solution
A platform for units, tenant records, invoices, and payment history — including M-Pesa-friendly flows so rent can be matched without a manual hunt.
Outcome
Rent tracked as it happens. Arrears obvious instead of discovered late. Handovers no longer mean “I will send you the spreadsheet.”
Hotel booking software and front-desk operations

Hospitality

Front desk, rooms, and billing on one system

Problem
Reservations, housekeeping, and billing split across disconnected tools. The desk promised rooms that were still dirty. Night audit took too long.
Solution
An operations system for bookings, room status, and billing so reservations, housekeeping, and accounts work from the same picture.
Outcome
One source of truth at the desk. Cleaner shift handoffs, billing that matches what the guest was told, and less reconstructing the night from chats.

Contact

Tell us what you need built

Describe the system, who will use it, and what is broken today. We will come back with questions, a sense of fit, and — if we are the right team — a written quote for that work.

A team getting work done on custom software

There is no published price list. After we understand the work, we send a written quote for that build.